Compliance

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HIPAA requires healthcare entities to “re-architect” how they capture, store, and transmit health data and to ensure that they protect personal health information and the privacy rights of patients.

Does RX RCM Billing Company falls under HIPAA rules? Under HIPAA privacy rules, “RX RCM Billing Company” falls under the extension of Business Associate. A Business Associate (BA) is any person(s) or entity which performs a function or activity on behalf of a Covered Entity (CE) and involves the use or disclosure of Protected Health Information (PHI).

RX RCM Billing Company considered the HIPAA regulations a call to revolutionize its overall processes and aggressively move towards a more secure deployment of electronically transmitted healthcare information. By adopting a best practices approach to privacy and security, we earn the confidence of our clients. Confidence equates to loyalty, and loyalty will help leverage our business to obtain untapped, parallel business.

We at RX RCM Billing Company have always been highly conscious of handling sensitive client and patient information with the utmost confidentiality. HIPAA regulations are also of great concern to RX RCM Billing Company and we take all patient information matters seriously. To maintain security and to ensure the integrity and confidentiality of the information transmitted, RX RCM Billing Company enters into a trust partner agreement with the client. Our industry knowledge and integrated internal business processes position us to help our clients address the challenges of HIPAA while meeting their long-term and financial goals.

Confidentiality Agreements:

The employees at RX RCM Billing Company sign confidentiality and non-disclosure agreements at the onset of a project. We ensure that the professionals and administrators at RX RCM Billing Company who have access to sensitive information have signed the required confidentiality agreements and understand how important maintaining confidentiality is to our success.

Firewalls & Antivirus Software:

All the systems at RX RCM Billing Company Technologies have antivirus software and firewalls. The systems are updated with virus definitions on a daily basis. We conduct technical evaluations on a routine basis to ensure that all the systems in our office meet the necessary security agreements.

Password Protected Systems:

All our employees use passwords to logon to their computers. This system prevents unauthorized access to data. Every professional at RX RCM Billing Company Technologies is given a unique user ID and password when accessing customer data.

Training on Security:

All the employees at RX RCM Billing Company Technologies are given training on security, privacy and confidentiality.

Absence of External drives:

We have disabled all the external drives in the systems at RX RCM Billing Company.

Offices Guarded By Security Personnel:

All our offices are guarded by security personal on a 24x7x365 days basis.

Detection of Security Breaches:

We have stringent processes to monitor and detect any breach of security.

Limited Access to Data:

At RX RCM Billing Company, we store our data at a secure data centre and have installed physical access limitations to the data.

Encrypted Data:

All the data that is transferred from our customers’ office to our office is encrypted to ensure that none of the data is deciphered.

Electronic Devices are not Allowed:

The professionals at RX RCM Billing Company are not allowed to bring pen drives, PDAs or any other electronic devices into our offices.

Paper/Printed Documents are not Allowed:

Our employees are not allowed to bring in or take out any paper, printouts or written documents without permission.

Restricted Print Permissions:

All the systems at RX RCM Billing Company have restricted print permissions.

Strict Administrative Procedures:

We have stringent administrative procedures to ensure data integrity and confidentiality.

Security Measures to Prevent Vandalism:

All the offices of RX RCM Billing Company have security measures to prevent the vandalism or theft of any information stored in our systems.

Random Checks:

We hold random checks of systems and employees on a regular basis.

Smoke Alarms & Fire Extinguishers:

The offices of RX RCM Billing Company have smoke alarm and multiple fire extinguishers. Outsource your business processes to RX RCM Billing Company and stay assured about the complete privacy, security and confidentiality of your data.